In-app feedback, no second login
Users report what's wrong from inside your product. Every note lands pinned to the screen it came from.
Start for freeThe feedback you never hear
Most users don't file a ticket. They hit the confusing screen, shrug, and carry on — or churn quietly. The ones who do write in describe it from memory, days later, from a page nobody can identify.
Reporting takes one click
The moment something looks wrong, they click it and type a sentence. No support portal, no email thread, no context lost. The note arrives pinned to the exact screen and element it came from.
How it works
- 01
Add one line to your product
It loads inside your app, behind your login, on whatever stack you run.
- 02
Choose who sees it
Your whole user base, a beta cohort, or just the internal team.
- 03
Triage a real list
Every note lands with its screen and element, ready to prioritise or hand to an agent.
Why teams pick Better Feedback
Unlimited reporters, free
Your users never take up a seat. You pay for the team that acts on feedback, not the people sending it.
Context you can act on
Screen, element, position and browser arrive with the note, so triage doesn't start with a reply asking where.
Catch it before churn
One-click reporting surfaces the small frictions users would otherwise never bother to tell you about.
Questions, answered
Do users need a Better Feedback account?
No. They stay signed in to your product and comment there. Accounts are only for the team acting on the feedback.
Can I turn it on for some users only?
Yes. You control where the snippet loads, so you can limit it to a beta cohort, a plan tier or internal staff.
Where does the feedback end up?
In your dashboard, grouped by project, with the full context attached and exportable as agent-ready tasks.